Local Penney store readies for new pricing

Photos

Tony Brown

Maryville J.C. Penney employees, from left, Bailey Greene, Tiara Casady and Brittany Mitchell work to install a new merchandise display motif designed to compliment the retail chain's new "Fair and Square" pricing structure, which is scheduled to go into effect on Wednesday, Feb. 1.

  

Yellow Pages

By Jesse Murphy
Posted Jan 27, 2012 @ 08:53 AM
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Area shoppers have long known that if you want a good deal on a new dress, a colorful sweater or a nice pair of shoes all you have to do is wait for the local J.C. Penney store at 1826 S. Main in Maryville to have a sale.
But though the 111-year-old retail chain's philosophy of quality merchandise at a fair price remains in place, Penney's dizzying array of discounts offered on an almost a daily basis will disappear on Wednesday, Feb. 1.
That's when the long-standing system of weekend sales, one-day sales and coupon discounts will give way to a new pricing structure that store manager Janise Shaffer says should add value and predictability to the Penney shopping experience.
Under a strategy known as "Fair and Square" Penney will permanently mark down all of its merchandise by at least 40 percent so shoppers no longer have to wait for sales to get bargains. Essentially what used to be the sale price will now be the regular price.
In a corporate announcement earlier this week, Penney executives explained that the new strategy is intended to eliminate hundreds of sales each year in favor of a more streamlined, customer-centered approach.
So what does that mean for Maryville shoppers? Shaffer said items will now be marked as Every Day-priced merchandise, Monthly Values and Best Price, what used to be called "clearance."
That means only 12 sales a year, each lasting for an entire month.
"It's going to be easier and more exciting for customers," Shaffer said. "We are reimagining J.C. Penney from square one."
According to its corporate release Penney also plans to use whole figures when pricing items. In other words, you won't see jeans with a price tag of $19.99, but rather $19 or $20.
In anticipation of the new pricing system, Shaffer and her staff have been working to open up narrow aisles, rearrange merchandise and install signage and other elements designed to promote the store's new direction.
"Visually it's going to be a lot more exciting," said Shaffer, who has a degree in commercial art and a long background in floor design and merchandise display.
New J.C. Penney television ads touting the pricing scheme began airing a few days ago. The company also has a new spokeswoman — Ellen DeGeneres — and a redesigned logo consisting of a red box containing the initials JCP. Also new is a 96-page catalog to be mailed each month to 14 million customers.

 

 
Area shoppers have long known that if you want a good deal on a new dress, a colorful sweater or a nice pair of shoes all you have to do is wait for the local J.C. Penney store at 1826 S. Main in Maryville to have a sale.
But though the 111-year-old retail chain's philosophy of quality merchandise at a fair price remains in place, Penney's dizzying array of discounts offered on an almost a daily basis will disappear on Wednesday, Feb. 1.
That's when the long-standing system of weekend sales, one-day sales and coupon discounts will give way to a new pricing structure that store manager Janise Shaffer says should add value and predictability to the Penney shopping experience.
Under a strategy known as "Fair and Square" Penney will permanently mark down all of its merchandise by at least 40 percent so shoppers no longer have to wait for sales to get bargains. Essentially what used to be the sale price will now be the regular price.
In a corporate announcement earlier this week, Penney executives explained that the new strategy is intended to eliminate hundreds of sales each year in favor of a more streamlined, customer-centered approach.
So what does that mean for Maryville shoppers? Shaffer said items will now be marked as Every Day-priced merchandise, Monthly Values and Best Price, what used to be called "clearance."
That means only 12 sales a year, each lasting for an entire month.
"It's going to be easier and more exciting for customers," Shaffer said. "We are reimagining J.C. Penney from square one."
According to its corporate release Penney also plans to use whole figures when pricing items. In other words, you won't see jeans with a price tag of $19.99, but rather $19 or $20.
In anticipation of the new pricing system, Shaffer and her staff have been working to open up narrow aisles, rearrange merchandise and install signage and other elements designed to promote the store's new direction.
"Visually it's going to be a lot more exciting," said Shaffer, who has a degree in commercial art and a long background in floor design and merchandise display.
New J.C. Penney television ads touting the pricing scheme began airing a few days ago. The company also has a new spokeswoman — Ellen DeGeneres — and a redesigned logo consisting of a red box containing the initials JCP. Also new is a 96-page catalog to be mailed each month to 14 million customers.
The marketing overhaul is the first major initiative set in motion by Apple executive Ron Johnson since becoming Penney's CEO in November. Though it might seem similar, the strategy differs from Walmart's "everyday low pricing" campaign. Unlike Walmart, Penney's goal isn't to undercut competitors but rather to offer customers "more predictable pricing."
"Pricing is actually a pretty simple and straightforward thing," Johnson told the Associated Press. "Customers will not pay literally a penny more than the true value of the product."
Penney's plan is seen by retail observers as an effort to wean customers off profit-busting bargains that they have come to expect in the weak economy. The move, experts say, could prove risky if bargain hunters get turned off by the absence of sales.
"The big question on investors' minds will be: 'How customers will react to a single price point versus a perceived discount under the old strategy?'" said Citi Investment Research analyst Deborah L. Weinswig.
The Associated Press contributed to this article.
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