Speaker takes aim at 'workplace drama'

Putting an end to disruptive conflicts in the workplace was the topic of Northwest Missouri State University's most recent student worker Career Pathing presentation, held Monday in the J.W. Jones Student Union.

The talk by author Marlene Chism was one four presentations given each trimester with the aim of improving the professional skills and demeanor of students with part-time jobs on campus.

Staff, faculty and the public also attend Chism's presentation on preventing "workplace drama," which was co-hosted by the Greater Maryville Chamber of Commerce. Non-university attendees paid a fee for participation.

Chism, who has written a book on the subject, talked about how office stress, conflicts and personal issues can manifest themselves in various ways, including power struggles, lack of direction and "burnout."

These problems can easily be avoided, Chism said, and the lessons learned can be applied to life outside of the workplace as well.

"This work is more than stopping drama," Chism said. "It's about helping people see the possibilities in their lives and helping them shift their focus to achieve those possibilities."

Chism's presentation offered various strategies that can help employees avoid stressful situations while focusing on reaching goals and achieving success.

She also described communication skills that can help take the drama and conflict out of various situations.

Chism, who lives in Springfield, and who has spoken at Northwest twice before, said her main goal in teaching people how to diffuse an explosive workplace is to help them be happier at work.

"I get to enjoy a career in something that is important in other people's lives," Chism said. "I really enjoy hearing success stories and seeing people apply this process in both the personal and professional aspects."

Chism's book, "Stop Workplace Drama," is available through major online booksellers.

Aimed primarily at students, Northwest's Career Pathing program offers opportunities for personal and professional development, according to Student Employment Coordinator Paula McLain.

"This provides a great learning experience. What's better than to have students learn from professionals in the area?" McLain said

Career Pathing programs began at Northwest in 2005. Since then, the series has expanded to 12 presentations a year.

The next talk is set for November 6, when Joan Schneider, director of career services at Northwest, will speak on "The Why, Win and Wow of Performance Evaluations."